Our stellar crew in the CVMC emergency department earned patient satisfaction scores in the 97th percentile for the second quarter in 2018 among a database of more than 1,000 hospitals nationwide. The percentile scores are determined by the number of patients who respond to the EDCAHPS survey with either a “9” or a “10” rating on a 10-point scale following a visit.
The department received trays of handmade candy from the Chocolate Shoppe in recognition for their efforts.
